- Quote + two start dates (day 0)
- any questions? (day 2)
- "in your area" (day 7)
- seasonal nudge (day 30-60)
- close the file
Send the quote with two start dates and ask which one works. Two days later, send one line asking if they have questions. At a week, say you'll be in their area Tuesday. A month or two on, send a seasonal nudge, then one polite text that closes the file. None of it reads as pushy because every message hands them a date or an answer.
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Silence Usually Isn't a No
The worry behind most unsent follow-ups is that one more text makes you look desperate.
"how long should I wait? I don't want to come off as overbearing"
OhioFloMo, PressureWashingResource forum, Jul 2024
A cleaning business owner on Jobber's community forum described the same thing in 2026, with clients who "request a quote, ask several questions, and then completely disappear." The owner added "I always follow up once or twice, but I don't want to come across as pushy."
Silent quotes aren't always dead ones. In the PWR thread, HSS wrote that he has "never heard back from people then randomly 6 months later get a request to schedule." The job was open the whole time, and nobody was asking for it. He also admitted to something that costs more than a text.
"I have also driven by some clients houses to see if they have had it done by someone else"
HSS, PressureWashingResource forum, Aug 2024
Driving by is a follow-up too, one that costs a truck trip and gets no answer. A text costs nothing and might get one.
Some silence is a no. An arborist on a contractor forum noticed that "Almost every bid I did not hear back from went with a lower bid." A follow-up won't save a quote that lost on price. Options will (see price shoppers and the $99 guys).
The Cadence Veterans Use
The steps below come from owners describing what works for them, and they line up with a Jobber coach's "2-2-2 rule," which means two days, then two weeks, then an optional two months tied to the end of the season.
- Day 0 is the quote plus two datesHSS says "If I send an estimate, I'll follow up immediately asking if they would like to schedule." Offer two dates about a week out. John Orr on The Grime Scene wrote that "Offering available start dates that are about a week or so out also gives that 'sense of urgency'."
- Day 2 is one questionAsk if they have questions or want anything changed. If you quoted in person, ask permission before you leave, the way one Grime Scene owner does with "I ask if it's OK to call in 3 or 4 days."
- Day 7 is the "in your area" textHSS describes it this way, "Sometimes I'll call with, 'We'll be in the area this Tuesday…' to try to press them a little." It works because it's true and specific, and it gives them a reason to decide this week.
- Day 30-60 is the seasonal nudgePollen season ending and spring cleanup both work, and so does the run-up to the holidays or a customer about to list the house. The quote hasn't changed, but the season gives you a fresh reason to ask.
- The last text closes the fileSend one text that makes it easy to say no, then stop. HSS follows up "a week or so later, and let it be after that." This version adds one clean exit at the end, so they can answer either way without feeling cornered.
"A huge percentage of jobs are won simply because one business kept following up while everyone else gave up."
travisshepherd, Jobber coach, Jobber Community, 2026
Texts You Can Send Today
Send these from your business number with your details swapped in. Keep them short and plain, because each one asks for something they can answer in a word or two.
Hi {first name}, it's {your name} with {company}. Here's your quote: {link}
I put three options on it: house only, house + driveway, and the full job with gutters. Pick whatever makes sense for you.
I can do {Tuesday the 14th} or {Thursday the 16th}. Want one of those?Hi {first name}, {your name} again. Any questions on the quote, or anything you want added or taken off? Easy to change. {link}Hi {first name}, we're washing a house over on {nearby street} this {Tuesday}. If you want yours done the same day I can fit you in after. Same price as the quote. Want the spot?Hi {first name}, it's {your name} with {company}. {Pollen's about done / Good time to get the mildew off before winter}, so I'm setting up the next few weeks. Your quote from {month} still stands: {link}
Want me to find you a day?Hi {first name}, I'm cleaning up my quote list and don't want to keep bugging you. Should I close yours out, or hang on to it for later in the year? Either answer is fine.The follow-up script pack has more versions, including email, voicemail and commercial follow-ups, and you can grab them as a plain-text file.
What Not to Send
Skip the "Just checking in!" text, because it gives them nothing to answer. Skip the discount too. One PWR owner offered a discounted $100 rate in exchange for a review and still got ghosted (thread), and a price cut in a follow-up tells the customer your first number wasn't real. Don't send two messages in one day or a text late at night, and don't drive by the house to see whether someone else got the job. If you want to know, ask.
What Silent Quotes Cost You
Forums repeat the claim that "60% of follow ups are converted." Nobody sources it, so we don't use it. The calculator wants your own numbers, meaning quotes sent, the share that go quiet, your average ticket and a modest guess at how many a follow-up would win back.
in time, fuel and jobs you could get back
Affiliate link. Plan prices as listed on QuoteIQ's pricing page in October 2026. Compare with Jobber and Housecall Pro
Automate It, or Keep a List
Knowing the cadence is easy. Running it every day in May, between jobs, is where owners slip. Software users say the same thing. ResponsiBid user mshramek put it as "The automatic follow up is the best." A Jobber coach wrote that "having a system that follows up without relying on me to remember has been helpful."
By hand costs nothing. Keep a note or spreadsheet with name, quote date, amount and next step, then spend ten minutes each morning pasting the scripts, which works at a few quotes a week. Automation sends the day 2 and day 7 messages for you and stops once the customer accepts. It isn't included on the entry plans, as the table shows.
| Tool | Plan with automated quote follow-ups | Price | Notes |
|---|---|---|---|
| QuoteIQ | Pro | $199.99/mo ($1,999.99/yr) | 4 users. Also includes appointment reminders, in-app calling and texting, job costing and QuickBooks Online sync. Not on Essentials ($29.99) or Beginner ($99.99). |
| Jobber | Connect | $139/mo ($99/mo billed annually) | 1 user; $119/mo on a 1-year commitment. Also sends automated client reminders. Core ($49/mo) doesn't include it. |
| Housecall Pro | "Pipeline" tool | Not listed by plan | Ask Housecall Pro which plan includes it before you buy. |
| Markate | Not stated by plan | From $49.95/mo | Its pressure washing page lists automated follow-ups. We don't earn a commission on Markate. |
As listed on each vendor's pricing page, October 2026. QuoteIQ's reminders feature page says automated estimate follow-ups are "Pro and above".
Is $199.99 a month worth it? The calculator above shows how many win-backs pay for it at your own average ticket. As an example, at a $350 average job QuoteIQ Pro pays for itself with one recovered job a month. If you send a handful of quotes a week and stay disciplined, the free list works. When quotes pile up in season, automation is the version that gets done.
To test automation without putting a card down, Jobber's 14-day trial runs on its Grow plan with no credit card, and its follow-up tier is Connect.
Questions Owners Ask
How long should I wait to follow up on a pressure washing quote?
Don't wait. Ask to schedule when you send the quote, with two dates about a week out. Then send a one-line "any questions?" on day 2 and an "in your area" text around day 7.
How many times should I follow up before giving up?
Four or five messages over one to two months, ending with a text that closes the file. After that, take them off the active list but keep their details. Owners report people coming back months later, and these contacts belong in your seasonal and past-customer messages.
Should I call or text?
Text first. It's easy to answer and doesn't interrupt anyone. Call for commercial work, bigger residential jobs, or when the customer asked you to call.
Should I offer a discount to close a quote?
No. A discount in a follow-up tells the customer the first price was padded, and it becomes next year's price. Offer a smaller scope or a better date instead.
Can I try automated follow-ups before paying for them?
QuoteIQ's page lists a 14-day free trial and wants a card up front. The discount pop-up beside it says that offer is billed in full, so check the checkout terms before you rely on the trial. Automated follow-ups start on its Pro plan. Jobber's 14-day trial runs on its Grow plan with no credit card.
Sources
- PressureWashingResource, "Follow ups", Jul 10 – Aug 3, 2024: OhioFloMo's question; HSS's cadence, drive-bys and six-month-late bookings.
- Jobber Community, "Why do clients disappear after asking for a quote?", 2026: Tomisin's post (a cleaning business); travisshepherd's 2-2-2 rule (paraphrased) and quote.
- Jobber Community, "What's your go-to trick in Jobber for turning quotes into approved jobs faster?", 2026: roselvaggio on automated follow-up.
- The Grime Scene, "Follow up call", undated: John Orr on start dates; asking permission to call back.
- MasterBlaster forum, "Following up on estimates", undated: arborist on silent bids lost to lower prices.
- PressureWashingResource, "FB conversion rate 0%", Nov 23, 2021: ghosted after a discounted offer (paraphrased).
- Window Cleaning Resource, "ResponsiBid", Jan 29, 2016: mshramek on automatic follow-up.
- QuoteIQ, "Pricing" and "Reminders & tasks", read Oct 12, 2026: Pro plan price and features; follow-ups "Pro and above"; trial terms.
- Jobber, "Pricing", read Oct 12, 2026: Core and Connect prices; automated follow-ups on Connect; trial terms.
- Housecall Pro, "Pricing", read Oct 12, 2026: Pipeline tool, plan not stated.
- Markate, "Pricing", read Oct 12, 2026: Owner Operator price.